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How To Increase Your Etsy Reviews

etsy reviews
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As an Etsy coach, I specialize in helping Etsy sellers turn their passion into profits. With my expertise in Etsy's marketplace, I guide Etsy sellers and develop a marketing strategy to increase their visibility and sales. 

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Do you want to know how to get Etsy sellers reviews for your Etsy shop? If so, this article will tell you how to get Etsy reviews.

etsy reviews

Starting an Etsy shop can be both exciting and challenging. When starting out the biggest issue is the lack of reviews for your Etsy shop page.

The major part of selling on Etsy is that buyers are able to read customer feedback. This feedback includes how many orders the person has done, how quickly they shipped if they give discounts or refunds, and so forth.

So how do you get buyers to review your items?

How to get Etsy reviews?

It’s important to provide excellent customer service and make sure that customers are happy with their purchases. By ensuring you provide excellent customer service it will help you get Etsy reviews with ease.

Etsy Sellers Review

Here are some tips to follow that will help increase Etsy reviews:

Download the Etsy seller app, it lets you efficiently manage your business on the go. You’ll be able to respond to customers, see your shop stats, and manage your orders. The best part of the app is seeing any messages from potential buyers and not missing an opportunity to provide excellent customer service and potentially close out the sale.

Respond to inquiries as quickly as possible – how quickly you respond to customer inquiries can impact your sales. It’s important to respond as promptly as possible to get the sale but it’s one of the core attributes of customer service. I have had so many sales from simply responding to an inquiry in a fast-timely manner.

Fix your mistakes – If you find yourself making a mistake is essential to fix it and take ownership. Transparency is vital in a business and it’s okay to say we made a mistake, and here are the steps we’re taking to fix it. Always strive to go out of your way by providing a resolution to fix the issue and offer something of value. Maybe you can waive the shipping fee or throw in something extra in the order as a thank you.

Go the extra mile – another great way to build customers is going the extra mile. Make it a habit of going the extra mile with every customer. It will help you beat the competition and keep yourself on the radar for future business.

Here are some examples of how you can go the extra mile:

  • Be proactive by following up with any issues
  • Respond quickly to inquiries
  • Show appreciation by thanking your new customers after a sale
  • Consistently deliver more than expected
  • Make it personal by responding to your customers by the first name
  • Prioritize your customers time
  • Say thank you even when they don’t buy from you
  • Be generous to your most loyal customers
  • Show empathy when needed
  • Don’t wait for opportunities to keep in touch with your customers
  • Sent out a thank you card
  • Show interest in people
  • Focus on the customer needs
  • Always respond with a positive attitude

Thanking your customers – I’m sure you’ve heard of sending thank you cards to customers is a great way to make a positive impression and an easy way to show appreciation. Many Etsy sellers miss the opportunity to build loyal customers by not taking the time to say thank you. A thank you note is an effective way to provide excellent customer service without taking up a lot of time and effort.

Show empathy – learning to be empathetic will help you provide excellent customers and make you stand out from your competitors. When a customer has a problem with an order is your job to make them feel heard, respected, and understood.

Here are some steps you can take to show empathy and win over the customer

  • Listen
  • Recap everything the customer just told you, so they know you understand
  • Make it your problem
  • Allow them to vent
  • Be respectful of their feelings when responding
  • Put yourself in the customer’s shoes
  • Show them you care
  • Thank them for allowing you to resolve their issues
  • Ask questions to better help
  • Find a resolution
  • Give options and suggestions
  • Go the extra mile

In conclusion, you can increase your Etsy reviews by doing following all the tips mentioned above. Have questions? Let me know below.

This post was all about Etsy reviews.


And if you haven’t already, make sure you check out our FREE resources!

Rooting for you!

– Nancy

P.S. Have you attended my free masterclass yet to help you scale your Etsy business to the next level with my 4 step framework for a profitable Etsy shop. If not, CLICK HERE to register before seats fill up.

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Hi, I'm Nancy.
Your BFF + New Etsy Coach.

I help Etsy sellers turn their passion into profits is a rewarding and fulfilling endeavor. Many sellers have great ideas and the drive to succeed, but they lack the knowledge and experience needed to start, manage, and scale their Etsy businesses effectively. As a business coach, I help Etsy sellers by teaching them the exact steps needed to turn their passion into a full-time income.

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I'm Nancy Badillo

Pizza obsessed, quote slayer, loving mom, and chronic achiever with a deep passion for all things Etsy.