FREE MASTERCLASS - The 4 step framework for a profitable Etsy shop to replace your 9-5!

Etsy Biz

How To Cancel An Etsy Order

how to cancel an etsy order
I'm Nancy!

As an Etsy coach, I specialize in helping Etsy sellers turn their passion into profits. With my expertise in Etsy's marketplace, I guide Etsy sellers and develop a marketing strategy to increase their visibility and sales. 

hey there

Get My Free Etsy SEO Guide

Gimme that

Sharing all the top tools to help you grow an impactful online business.

TOp categories

Sharing my top social media tips to grow your brand, generate leads, and increase Etsy sales.

Sharing mindset tips to help shift your thinking and elevate your business.

From Etsy tips to scaling your business and ensuring long-term success. 

Do you want to know how to cancel an Etsy order? In this post, I will be covering the necessary steps you need to take to cancel Etsy order.

how to cancel an etsy order

Cancel Etsy Order 

The first step you need to do as an Etsy buyer is reach out directly to the Etsy seller for help. Depending on the Etsy cancellation policy of the shop they might be able to cancel the order.

Every seller manages their own order, makes decisions about returns, refunds, and cancellations.

Etsy Cancellation Policy

To get help with your order:

  1. Sign in to and go to Your account. On the Etsy app, sign in and tap You
  2. Select Purchases and reviews.
  3. Next to the order you need help with, select Help with Order.
  4. Select an option under What do you want to reach out about? to tell the seller what you need help with.
  5. Add a message. You can also include an image.
  6. Select Send to seller. You can see how quickly this seller usually answers above Send to seller.

Please give the Etsy seller at least 24 hours for Etsy cancel order review to make a decision about your Etsy order.

Have questions? Please leave them below. 

This post was all about how to cancel an Etsy order. 

Sharing is caring!

+ show Comments

- Hide Comments

add a comment

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.


Hi, I'm Nancy.
Your BFF + New Etsy Coach.

I help Etsy sellers turn their passion into profits is a rewarding and fulfilling endeavor. Many sellers have great ideas and the drive to succeed, but they lack the knowledge and experience needed to start, manage, and scale their Etsy businesses effectively. As a business coach, I help Etsy sellers by teaching them the exact steps needed to turn their passion into a full-time income.

Learn more

Discover 65 ready-to-use email templates to boost your small business!


The Ultimate Small Business Email Bundle

email bundle 

The Ultimate Small Business Social Pack

Social pack


Snag this freebie!

Free Etsy SEO Guide:
Step-by-Step Checklist of How To Optimize Your Entire Etsy Shop For SEO

© Nancy Badillo 2024. All rights reserved
  Terms | Privacy | Earning Disclaimers | Accessibility Statement  Design by TONIC


Transforming Etsy dreams into profitable realities!


I'm Nancy Badillo

Pizza obsessed, quote slayer, loving mom, and chronic achiever with a deep passion for all things Etsy.